November 25, 2024
- NACEX will increase its workforce by 35% and add 50 vehicles and 40 new structural routes, to maintain service quality in the face of growing demand.
- Deliveries and collections at NACEX.shop points are expected to increase by more than 75% compared to the rest of the year.
NACEX, Logista’s express parcel and document delivery company, has reinforced its infrastructure in order to guarantee its commitments to customers are met, ensuring the reliability of deliveries in the face of the peaks in activity expected at the end of the year. It has forecast a 25-30% increase in activity compared to the usual production for the rest of the year and 8% more shipments than last year's Black Friday campaign.
The personnel area is one of the main pillars of NACEX's strategy in this regard. In particular, the company will expand its workforce by 35%, 5 percentage points more than the previous year.
In addition, NACEX will incorporate 50 extra vehicles to carry out pickups and deliveries between its hubs and franchise offices and introduce 40 new structural routes. Franchise offices will also increase their resources by 15%. All these measures will enable them to cope with the increase in volume and ensure on-time deliveries while maintaining the usual excellence in service quality.
“The recent renovation of the OPorto and Viseu platforms, which significantly expanded our operational capacity in Portugal, was also crucial to successfully meeting the challenges of this upcoming season and demonstrated that our continuous improvement approach is fundamental to adapting rapidly to new market needs," explains João Jales, Country Manager of NACEX Portugal.
Similarly, the NACEX.shop network will continue to facilitate deliveries to consignees and help meet the expected volume of demand as efficiently and effectively as possible. During the campaign, deliveries and pickups through NACEX.shop points are expected to increase by more than 75% compared to the rest of the year. Made up of over 4,000 convenience points, 30% more than last year, the NACEX network of convenience points provides a convenient, flexible, and sustainable alternative for picking up and returning online orders. The key is their broad coverage in Spain and Portugal, and their extensive opening hours. In many cases, they are even open on Saturdays and Sundays.
"Every year, the Black Friday and Christmas campaigns are a big challenge for our industry. Not only are deliveries soaring, but so are returns. And all of this, in a relatively brief period.", emphasises Manuel Orihuela, General Director at NACEX. "At NACEX, we are aware of this, and for some years now we have been implementing a strategy specifically aimed at taking on this increase and thus providing our customers with the reliability and excellence to which they are accustomed."
About NACEX - www.nacex.com
NACEX, which offers a wide range of services, is part of Logista, the leading distributor of products and services to local businesses in Southern Europe. NACEX has a fleet of over 2,500 vehicles, more than 4,300 collaborators, a network of 33 hubs, over 300 franchise offices in Spain, Portugal, and Andorra, and more than 4,000 NACEX.shop points in Spain and Portugal.
About Logista - www.logista.com
Logista is one of the largest logistics operators in Europe and specialises in distribution to proximity channels. It regularly provides a service to over 200,000 points of sale in Spain, France, Italy, Portugal, The Netherlands, Belgium, and Poland, and facilitates the best and fastest access to the market for a wide range of convenience, electronic top-up, pharmaceutical, book, publication, tobacco, and lottery products, among others. In addition, it stands out for being the largest transport network in Spain that is also certified in food safety. Logista has a team of highly qualified professionals made up of around 7,600 direct employees and a vast number of collaborators, such as Nacex franchisees, Logista Parcel Branches, drivers, etc. All employees and collaborators are fully focused on providing their customers with the most efficient and effective service and adapting to their needs.